Policies & Procedures

CE Credits

The number of continuing education credits you will receive for completing a course is listed in each course description. Participants are given verification of completion at the end of each course. Participants who pre-register will be able to pick up their CE certificates at the end of the day.


Dentists holding degrees from accredited schools are eligible to attend these course, as are laboratory technicians, dental hygienists, dental assistants and other team member where indicated.


The UMKC School of Dentistry is not responsible for providing liability or malpractice insurance in workshop courses. Participants enrolled in course which requires patient will be asked to provide proof of such insurance coverage


University of Missouri of Kansas City School of Dentistry is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credits hours by boards of dentistry. The current term of approval extends May 2019 through June 2023.

The University of Missouri of Kansas City School of Dentistry is designated as an Approved PACE Program Provider by the Academy of General Dentistry. The formal continuing dental education programs of this program provider are accepted by the AGD for Fellowship/Mastership and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. The current term of approval extends from June 1, 2019 to May 31, 2021. Provider number 214214.

Accommodating People with Disabilities

If you are a person with a disability and desire special accommodations, please advise us at the time of registration. Requests will be kept confidential. People with speech or hearing impairment can contact the University by using Relay Missouri, (800) 735-2966) (TT) or (800) 735-2466 (Voice)


Your confirmation letter/payment receipt will be E-mailed from the continuing education office upon course registration. In addition, you will also receive a USPS mailed confirmation letter and map of the area with parking information/parking pass approximately two weeks prior to the course date.

Course Changes/Cancellation & Refund Policy

UMKC School of Dentistry’s Continuing Dental Education department reserves the right to cancel or modify a course when circumstances warrant, including insufficient enrollment. Dates, faculty or course content will be changed only when unavoidable. If a course has been cancelled, participants will be notified and a refund will be issued in the same form as your original payment for the course. The Continuing Dental Education department cannot be responsible for non-refundable airfare or other expenses in the event of a course cancellation.

A full refund less $50 processing fee, will be issued for all cancellations received in writing 2 weeks prior to the course date. A 50% refund, less the $50 processing fee, will be given for cancellations received in writing 1 week prior to course start date, with NO refunds thereafter. Refunds will not be provided for same-day cancellations or no-shows. Refunds cannot be given for cancellations on or after the course start date. Tuition paid by credit card will need to be refunded back to the card charged for the tuition. Since we do not keep credit card numbers on file, we will contact you directly if a refund needs to be issued. Please allow two to six weeks for all refunds. The telephone number for the Office of Continuing Dental Education accepts messages 24 hours a day (816) 235-2142.

It is the responsibility of the participant to contact the Continuing Dental Education office to confirm receipt of cancellation request. Failure to do so may result in forfeiture of tuition. Proof of request may be required.


The University of Missouri-Kansas City, School of Dentistry has an obligation to disseminate new knowledge in the dental field. Some new knowledge or techniques may be considered controversial. Sponsorship of a continuing education program by the UMKC School of Dentistry does not necessarily imply product or techniques endorsement.

We encourage you to register early! This will enable us to protect course enrollment and avoid any unnecessary cancellation of a course.