Lecture: This lecture can be taken alone or as part of a full-day Spanish course
Nicole Montiel, LDH
Date: August 9, 2019
Time: 9:00 AM – 12:00 PM
Deadline to Enroll: July 26, 2019
Course Number: 1908
Location: UMKC School of Dentistry
Credits: 3.0 ADA-Recognized Hours
Audience: Dentists, Dental Hygienists, Dental Assistants and other Dental Office Support Staff
This introductory course is part of a full-day Spanish for the Dental Professional lecture series that is designed to help you become familiar with important terms that are needed to efficiently communicate throughout the dental appointment. Focus is centered on greetings, understanding the chief complaint, inquiries into medical history, obtaining informed consent, and basic vocabulary that will help you understand your patient and help them understand you throughout the appointment. You will not be fluent after this course. However, your ability to communicate dental language will greatly improve and your ability to understand your patients will improve as well. Interesting cultural facts will also be presented throughout the series. No Spanish experience is necessary. You will still benefit from this refresher if you took Spanish in high school or college. Attendees of the introductory course are encouraged to participate in the second half of the full-day lecture, Spanish for Dental Professional: Education and Dental Emergencies, though it is not required.
- Become familiar with various dental terms in Spanish improve communication and rapport with patients whose first language is Spanish
- Help the entire dental team including but not limited to dentists, dental hygienists, dental assistants, and front office team members feel more comfortable assisting Spanish speaking patients
- Improve pronunciation by learning phonics
- Increase awareness of cultural norms within the Spanish speaking communities that may affect dental treatment
Nicole Montiel, LDH is the founder and CEO of ¡Anda! Language Solutions in Indianapolis, IN. She has a passion for all language and has perfected her Spanish through formal studies of Spanish literature and Spanish language and also many cultural studies and experiences abroad. In 2007, she began a career in the field of dentistry. She then quickly realized what a challenge providing adequate patient care to Spanish-speaking patients seemed to be for many providers who didn’t speak the language. Patient compliance and treatment plan acceptance was much lower among this population, and Nicole knew that it was because of a lack of understanding, by the patient and also by the provider who didn’t understand cultural differences. Since then she has made it her mission to advocate for patient education to all who do have the resources to give it. This has included teaching continuing education Spanish courses for her colleagues and then expanding to other professional fields. Aside from day to day operations with ¡Anda!, Nicole enjoys spending time with her children and sharing with them at every opportunity the beauty in other cultures.
For additional information or to register, call 816-235-2142.