Your Rights as a Patient
To make you more comfortable as you begin treatment, we have prepared this notice of your rights as a patient at the UMKC School of Dentistry. Our faculty, staff and student doctors strive to give you the finest and most complete dental care possible, without regard to race, religion, sex, nationality, or handicap. What follows is a list of our responsibilities to our patients:
1. We will explain your diagnosis, the treatment we recommend, the cost of treatment and the results we expect from your treatment. We will answer any questions you may have about your treatment.
2. We will provide as much information as you request before we begin treatment.
3. We will respect your right to privacy in health care. Your dental records are confidential and will be released only with your consent.
4. We will give you considerate and respectful care, complete treatment for your dental needs and a treatment plan that progresses steadily and continuously.
5. Should you decide to refuse our treatment, we will do our best to offer alternative treatment. If you decide not to pursue any treatment, we must explain the possible risks to your health.
6. We will respond promptly to your requests for service, help and relief from pain.
7. We will offer you the opportunity to participate in research studies or procedures. You do not have to accept.
8. The Coordinator of Communication Services can address your concerns during or following treatment.
In addition to respecting your rights as a patient, the School of Dentistry is also committed to maintaining your privacy. The School is compliance with the federal Health Insurance Portability and Accountability Act (HIPAA). It is a complex act but in short, it means that your treatment records are secure and only accessible to those members of the faculty, staff and student body with a legitimate need.
The Coordinator of Communication Services serves as a channel to faculty, staff and students by working with them to solve any problem that might arise with clinical services or procedures. You can call the Coordinator of Communication Services at (816) 235-6271