To make you more comfortable as you begin treatment, we have prepared this notice of your rights as a patient at the UMKC School of Dentistry. Our faculty, staff and student doctors strive to give you the finest and most complete dental care possible, without regard to race, religion, sex, nationality, or handicap. What follows is a list of our responsibilities to our patients:
1. We will explain your diagnosis, the treatment we recommend, the cost of treatment and the results we expect from your treatment. We will answer any questions you may have about your treatment.
2. We will provide as much information as you request before we begin treatment, and will provide access to complete and current information about your condition.
3. We will respect your right to privacy in health care. Your dental records are confidential and will be released only with your consent or as allowed by law.
4. We will give you considerate and respectful care, complete treatment for your dental needs and a treatment plan that progresses steadily and continuously.
5. Should you decide to refuse our treatment, we will do our best to offer alternative treatment. If you decide not to pursue any treatment, we must explain the possible risks to your health.
6. We will respond promptly to your requests for service, help and relief from pain.
7. We will offer you the opportunity to participate in research studies or procedures. You do not have to accept.
8. The Coordinator of Communication Services can address your concerns during or following treatment.
The Coordinator of Communication Services serves as a channel to faculty, staff and students by working with them to solve any problem that might arise with clinical services or procedures. You can call the Coordinator of Communication Services at (816) 235-6271. If the patient coordinator is not in the office, leave a message and the coordinator will contact you promptly.
STATEMENT OF HUMAN RIGHTS
The Board of Curators and the University of Missouri-Kansas City are committed to the policy that there shall be no discrimination on the basis of race, color, creed, sex, age, national origin, disability or Vietnam-era veteran status. The Vice Provost for Affirmative Action, 354 Administrative Center, is responsible for all relevant programs and may be reached at (816) 235-1323 for this information. Office hours are 8 a.m. to 5 p.m. Monday through Friday. Those with speech or hearing impairments may use Relay Missouri, 1-800-735-2466 (Voice). UMKC is an equal opportunity institution.